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Terms & Conditions

Effective Date: 01/01/2025

Welcome to Austra Bridal Alterations (“we,” “our,” or “us”). By accessing or using our website bridalthreads.com, you agree to these Terms and Conditions. Please read them carefully before using our site or services.

1. Use of Our Website

  • You agree to use this website for lawful purposes only.

  • You may not use this site in a way that violates applicable laws, regulations, or infringes on the rights of others.

  • We reserve the right to deny access to anyone who misuses our site or services.

2. Services and Products

  • We provide bridal alterations, custom tailoring, and dress sales.

  • All descriptions, images, and prices are provided as accurately as possible, but errors may occasionally occur.

  • We reserve the right to modify or discontinue any service or product at any time without notice.

3. Orders and Payments

  • By placing an order, you agree that all information you provide is accurate and complete.

  • Payments are processed securely by third-party providers (such as Wix Payments, PayPal, or other payment gateways). We do not store your payment information.

  • All sales may be subject to applicable taxes and fees.

4. Appointments and Alterations

  • Bridal alterations and fittings require an appointment, which can be scheduled through our website or by contacting us directly.

  • Cancellation or rescheduling should be made within [X] hours of the appointment time.

  • Alteration results depend on the garment and materials. We will always advise clients of limitations prior to service.

5. Returns and Refunds

  • Due to the custom nature of alterations, all alteration services are non-refundable.

  • Dress sales may be subject to a specific return or exchange policy, which will be provided at the time of purchase.

6. Intellectual Property

  • All content on this website, including text, images, logos, and designs, is the property of [Your Business Name] unless otherwise stated.

  • You may not copy, reproduce, or distribute any content without prior written consent.

7. Third-Party Links

Our website may contain links to third-party sites (such as Google Reviews or social media). We are not responsible for the content or privacy practices of those websites.

8. Limitation of Liability

  • We make reasonable efforts to ensure the accuracy of the information on our site, but we do not guarantee it will always be error-free.

  • To the fullest extent permitted by law, we are not liable for any damages arising from your use of our website or services.

9. Governing Law

These Terms are governed by the laws of the state of New York, without regard to its conflict of law provisions.

10. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions about these Terms and Conditions, please contact us:

Austra Bridal Alterations

1596 Monroe Ave Rochester, NY 14618

585-317-4624

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